Dear Friends,

We don’t know about you, but we’re experiencing a bit of whiplash here at the Wheatstone factory. In less than a week, we’ve gone from full-on NAB show mode and new product launches to the April show cancellation and now, restaurants and schools closing in order to contain coronavirus (COVID-19).

But we’re still here and you’re still there, and now seems as good a time as any to take a moment to update you on what we’re doing at Wheatstone:

• First, we’re continuing to talk with broadcasters, manufacture our products, and support our customers, just as we always have.
  
  
• And yes, just as we have this time every year, we’re going to be launching new products, only instead of a meet up in Las Vegas, we’ll be connecting with broadcasters through webcasts and virtual meetings.
  
  
• Which brings us to this: We are scaling our AoIP technology to adapt to unprecedented changes in how stations operate. As stations send staff home, they can continue broadcasting uninterrupted from emergency home studios.
  
  
• Our AoIP network and systems engineers are now on call to assist our customers with remote system setup, management, and troubleshooting.
  
  
• Our technicians and product specialists continue to support broadcasters from seven locations in every time zone in the U.S. and to work closely with our technical partners around the globe.
  
  
• We continue to add inventory items to our online parts store, so essential spare cards, subassemblies, modules and other Wheatstone backup components are immediately available as needed.
  
  
• We are fully adhering to federal, local and state health and safety guidelines related to the containment of COVID-19.
  
  
• We are protecting the health and well-being of our staff and their families. Those who can are working from home. We are maintaining a small crew at the factory to ship products and provide support services as needed.
  
  
• We are diligently monitoring component availability across the globe to keep our inventories at satisfactory levels in order to maintain a steady supply of essential products.

Finally, we’d like to say that we recognize you are on the frontlines of these uncertain times.

And we want you to know that Wheatstone is fully committed and prepared to do whatever it takes to keep you on the air doing what you do best. Our entire staff wishes you and yours good health and all the best during this time.

Sincerely,
Your Friends at Wheatstone